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Training and Facilitating

Choose from a series of workshops on HR best practices, coaching and customer experience. Also, we offer tailor-fit training solutions that benefit all. All workshops can be offered in person or virtually.

Workshops Themes:

Mission, Vision,Values

In this workshop, we examine the company’s purpose, strengths and unique defining factors as it relates to the alignment with corporate goals and objectives. We brainstorm and craft Mission-Vision and Values, outlining clear meaning and definitions.

Customer Experience

We help you make that first great impression on your clients; one that they will remember. In this workshop, we focus on your unique brand promise, review the foundations of outstanding customer service and create learning opportunities for your teams.

Resilience

Resilience while innate is also a skill that requires understanding, practice and mastery. In this workshop, we explore the topics of emotional intelligence, thoughts vs reality and  listening. We help participants get insights, develop tools and put their skills at play.

Josianne is very natural, engaging and easy to bounce ideas off with. I’ve had the privilege of working with her and find her very knowledgeable. Up to today, I still reach out to her to discuss HR
JESSICA LAU OFFICE/HR MANAGER TITMOUSE

Process

1. IT’S ALL ABOUT YOU

First, we start with a conversation about your audience, desired end goals and specific needs.

2. ESTIMATE AND KICK-START

Second, we provide you with an estimate and cost breakdown for our services and then come up with a plan of action for a group activity that fits your needs.

3. WE DELIVER GREAT CONTENT

Finally, we team up with you in person and/or virtually, to deliver great engaging content for your group.